Returns
To return a http product: You
must request an RMA (Return Merchandise
Authorization) number before making a return. To
obtain an RMA number simply email us at
jconti@contees.com and request an RMA
number. Please be sure to let us know in your email
the date of your purchase, what you would like to
return and why you want to return it. The RMA
number, once received, must be written in a
conspicuous place on the outside of the return
parcel.
What can be returned: Most of
the items we sell can be returned. All returns must
be in their original packaging. Items to be returned
must be in new condition. If there is any noticeable
wear, the item(s) simply cannot be returned.
What cannot be returned: No
returns will be accepted after 30 days of receipt of
purchase. Items that are not in their original
packaging cannot be returned. Items with noticeable
wear cannot be returned. Items must be in like new
condition to be eligible for return.
Returns for refund: must be made
within 30 days of receipt of purchase.
Returns for exchange or store credit:
must be made within 30 days of receipt of purchase.
Shipping charges for products returned:
All shipping charges for returning products to us
must be paid by the returnee. We do not reimburse
shipping charges.
To return your items:
- Contact
Customer Support to obtain an RMA (Return
Merchandise Authorization) number. Please
indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place
on the outside of the return parcel.
Send the package to:
Con-Tees - Returns
514 Union Avenue
Mount Vernon
New York 10550
United States of America
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